[Resolved]  Havells India — motor pump

Address:New Delhi, Delhi, 110059
Website:Www.havells.com

We did a complaint on 21st the executive have came on 22nd & asking for the money 1500 but when we called to customer care they deny to pay the money & want to talk to technician but the technician doesn't talk to them & went away before the technician came the motor is in working condition but what he did the motor was not working from that day when we call the customer care they always says they are escalating & again it goes to same technician he without visit resolved the complaint again i called to customer care they says they will contact him on 22nd but till now no resolution today. On 23rd again i called to customer care they says i have to pay the money the. On 24th today i received the call from triveni company & i said them i am ok to pay the money the person who called me told to pay 1200 rs. They says the technician will come today but he didn't come till now. Just 2 month back i bought the motor.
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Nov 26, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2018
Havells India Customer Care's response
Dear Sir/Ma'am

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
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