Havells India — no body visited my place for my complaint and technician denied for service | |||
Sir I had complaint about my havells switches on 18 december 2019 on your customer care. A technician called me and asked for my address.. But no body came to my house.. When i called him back he denied for service and said it's not my work mr jaspal will handle this.. No body called or came since then.. I had already complaint you through email also for which i have not got any reply yet. Today when i called customer care again.. They said my complaint has been cancelled and showing customer out of station. This is a clear lie... I have been suffering from this as the switches are not at all working and we are become helpless to use our appliances. The technician lied to an extent. Kindly take action and get my switches repaired as soon as possible. Was this information helpful? | |||
Havells India customer support has been notified about the posted complaint. Verified Support Jan 06, 2020 Havells India Customer Care's response Dear Sir, We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue. Thanks & Regards Team Havells | |||
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Deepak maru
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