[Resolved] Havells India — non-replacement of tubelight on guarantee period

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from Patna, Bihar

Address:	Dhanbad, Jharkhand, 826001
Website:	[email protected]

Sir, i was purchased one heavells led tubelight on 17.10.2018 from m/s agarwalla electricals, jharnapara, hirapur, dhanbad (Jharkhand). On 2.11.2018 this tubelight was not working and i went to his shop with this tubelight. He told me that there is no guarantee. You lodge a complain on toll free no. They will replace it. This is very headache work. After several hand fold request, he changed but he gave me warning that in future i will not change in guarantee period.

I am using everything of heavels. But this type of threaten when i received from the seller how can i purchase of your product. Kindly suggest.

Dipak kumar singh

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Jan 4, 2019

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

Havells India Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Thanks & Regards
Team Havells

Verified Support

Dec 04, 2018

Havells India Customer Care's response Dear Sir,

Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells