Havells India — pathetic service by havells for water geyser installation

gopalmpawar

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I bought havells 10 liter
Havells monza ec 10-litre storage water heater (White) in pune from amazon and delivered on 7th july 2019 and i am daily calling customer care for installation. I did not get the installation from last 6 days. I got their sms about technician number but he did not pick the calls. Its frustrating service from brand like havells.

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Havells India customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Havells India Customer Care's response Dear Sir/Ma'am,

We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

Thanks & regards,
Team Havells

Jul 12, 2019

Updated by gopalmpawar service request[protected]

Today also, had a call on [protected] and the customer support executive just giving same answer.

Amazon customer support suggested to raise return request before the return window get over.

Unfortunately, I had to raise return request.