[Resolved]  Havells India — regarding complaint of storage electric water heater on 24/10/2018

My self dinesh chandru tiwari. I have complaint about a storage electric water heater of 25 lit. On 24/10/2018. My call no. Hj244859 customer i'd [protected]. On same day complaint was assigned to mr. Bhawani electric sale technician name mr. Akash deep. But till now no one contacted me. I am regularly calling to havells customer care service no. But no action taken till now. If the havells services is like this then how can we buy a product in future and recommend any one to buy havells product. I am very disappointed with the havells services provided to customer.
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Dec 20, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2018
Havells India Customer Care's response
Dear Sir,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Thanks & Regards
Team Havells
Oct 29, 2018
Updated by Ravichandra Tiwari
Technician visited and saw the product. And said this model is closed at present. And need a spare part. It will take some days to arrive spare part. So what should I do now. Please arrange the spare part as soon as possible.
Oct 31, 2018
Updated by Ravichandra Tiwari
Till now my complaint not resolved
Verified Support
Nov 15, 2018
Havells India Customer Care's response
Dear Sir / Ma'am,

We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

Thanks & Regards
Team Havells
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