[Resolved] Havells India — regarding some issues on swing gyro cabin fan

zohairnadvi2013

from Patna, Bihar

Address:

Patna, Bihar, 801505

I bought swing gyro cabin fan on 23.6.18 from electrical corner, chandani chowk, fraser road, patna. After about 04 months, it stopped working. It is under guarantee period of 2 years. Two times i already complained before related to this issue on 1.10.18 and 10.10.18 through mail ([protected]@havells.com) & 3 times telephonic talk on your toll free number but there is no response till date. My complain no is hj013953. Hence i bring this situation to your attention as you have good reputation in indian market. I believe i would get a quick response from you. This type of ignorance towards customer problem is not good. I have enclosed the copies of guarantee card and cash memo.

Your faithfully
Sohail ahmad nadvi
Ahmad general store, f. C. I road
Phulwari sharif patna, bihar - 801505
Date : 22.10.18
Place : patna

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Nov 30, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

Havells India Customer Care's response Dear Sir / Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Thanks & Regards
Team Havells

Verified Support

Oct 30, 2018

Havells India Customer Care's response Dear Sir / Ma'am,

We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

Thanks & Regards
Team Havells