Havells India — RO Havells MAX

Dear team, Refer the screenshot and see that your partner has closed the complaint without bothering about customer issue. On asking he said on each visit the complaint will be closed. Are we expected to raise new complaint every 2 days as your partners will be closing this.

Beware that in service industry even if the product is admirable, the service needs to be maintained at optimum level else negative marketing start by its own.

Water is essential and during this Covid situation customer expect a honest behavior.

Ticket snap is attached. Now i have raised another complaint as the RO has completely stopped working.

Your partner here in udaipur (Sridev) has serious issues in service.
RO Havells MAX
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Apr 29, 2021

Complaint Status

Havells India customer support has been notified about the posted complaint.
Apr 29, 2021
Updated by [email protected]
As on Today the RO has stopped completely and need immediate attention. To my knowledge the RO pump need to be replaced. This is pending since last AMC done as it was identified by your visiting person. i am chasing you guys since month, in such situation do you think i will have a havells product again ? in absence of the resolution, i will make sure that this is posted on different social media as well and probably a consumer case against this issue.
Apr 30, 2021
Updated by [email protected]
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