Havells India — Sagittal Ceiling Fan - Noising - No positive response

Address:

Araria Bihar - 854329

Dear Team,

This year I've purchased 4 Havells Sagittal 1320 mm ceiling decorative fan for my home. After installing the all the fan is noising very bad. After I raised a complain and Havells engineer fixed the appointment for the same.

After visiting my home Havells engineer is saying "we can not fix". Again I called Havells customer care and given the detailed information. Again customer care registered one more complain(ref no - [protected]) by saying we will fix for sure even now they are automatically closing my complain without giving the service.

I'm totally disappointed with the service of Havells. If you are not able to fix the simple noise problem then why Havells is giving warranty/guarantee and adding the service charge also advertising that we are providing world class service.

I think this make sense a lot, hoping some good solution from Havells as everyone is purchasing by trusting the brand.

Please find attached product video.

Thanks.