[Resolved] Havells India — service request pending since last 40 days

hsharmatech

from Mumbai, Maharashtra

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201307

Hi,

I booked a complaint in customer care of havells on 7th september (Gi060524) for my havell's geyser. Engineer visited on 9th and identify some part replacement and promised to come in a couple of days. But even after multiple follow-ups in customer care, no one visited my home.

Even i dropped couple of mails on [protected]@havells.com but did not get any response from the havells team.

I hope to get a resolution for my problem asap.

Hope to hear soon from you.

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Nov 23, 2017

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Oct 17, 2017

Makhan Bora's response Repairing of led street lights

Verified Support

Oct 18, 2017

Havells India Customer Care's response Dear Sir/Ma'am (hsharmatech),

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells

Verified Support

Oct 23, 2017

Havells India Customer Care's response Dear Sir/Ma'am (hsharmatech),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells

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Comments

Makhan Bora

from Numaligarh, Assam

Following LED street lights are not glowing. Required urgent repairing.
1. 25 watt : 5 Nos
2. 45 watt : 1 Nos

Havells India Customer Care's response, Oct 23, 2017

Verified Support

Dear Sir (Makhan Bora),

We are sorry to hear that you are facing an issue with your LED Bulb. Please share your mobile number/complaint number and your area pin-code with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells

Havells India Customer Care's response, Oct 28, 2017

Verified Support

Dear Sir (Makhan Bora),

We are still awaiting for your response. Please share your mobile number/complaint number and your area pin-code with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards
Team Havells

Havells India Customer Care's response, Nov 2, 2017

Verified Support

Dear Sir (Makhan Bora),

We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells