[Resolved]  Havells India — so digi touch manufacturing defect in product havells ro

Address:

110092

Dear sir/madam,
I have purchased new ro digi touch on 11/09/2018 after installation it has problem that its wastage water as compare with pure water is 6 or 7 time i have register a complaint on your toll free no after installation as i seen the problem, your representative 13/09/2019 i raced a complaint no is hi 132588 complaint recived by deepak kumar sharma he is unable to solve the complaint he told my senior technicain will come than on 18/09/2018 mehboob alam came he check and find that one ro membrance has some manufacturing defect he replaced the ro membrane candle i told do not replace candle replace whole ro because its manufacturing defect in product he told sir you will not face same problem again if there is such problem he said i will replace the ro now gain again after 7or 8 day same problem and this time tab is also leakage than i register the complaint on 28/09/18 same problem is showing again waste water than he told we will take ro mr ankur has taken ro technicisn utkarsh came on 23rd dec he has taken ro till now waiying for roration
Kindly replace the product as its manufacturing defect or else i will go for consumer court since 1st day its showing problem again and again. So please replace this product
Enclosed:1. Bill copy
2. Job sheet replacement of candle

Regards,
Deepak singh negi
M:[protected]

Dear sir/madam,
Kindly replace my digi tocuh ro because its has manufacturing defect its still has same problem from day one rest is mention below.
I have purchased new ro digi touch on 11/09/2018 after installation it has problem that its wastage water as compare with pure water is 6 or 7 time i have register a complaint on your toll free no after installation as i seen the problem, your representative 13/09/2019 i raced a complaint no is hi 132588 complaint recived by deepak kumar sharma he is unable to solve the complaint he told my senior technicain will come than on 18/09/2018 mehboob alam came he check and find that one ro membrance has some manufacturing defect he replaced the ro membrane candle i told do not replace candle replace whole ro because its manufacturing defect in product he told sir you will not face same problem again if there is such problem he said i will replace the ro now gain again after 7or 8 day same problem and this time tab is also leakage than i register the complaint on 28/09/18 same problem is showing again waste water ration is 5 to 6 time and this time leakage also so kindly replace the product as its manufacturing defect or else i will go for consumer court since 1st day its showing problem again and again. So please replace this product
Enclosed:1. Bill copy
2. Job sheet replacement of candle

Regards,
Deepak singh negi
M:[protected]

—

On ishwariya godly service...

B. K. Deepak bhai

Mandawali (Delhi)

M:[protected]

Show quoted text
—

On ishwariya godly service...

B. K. Deepak bhai

Mandawali (Delhi)

M:[protected]

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— forwarded message —
From: bk deepak
To: [protected]@havells.com, [protected]@havells.com, havells india, [protected]@havells.com, [protected]@jagograhakjago.com, [protected]@gmail.com
Cc:
Bcc:
Date: wed, 3 oct 2018 12:51:16 +0530
Subject: fwd: complaint againt digi tocuh heavells ro purchased 11/09/2019

Dear sir/madam,
I have purchased new ro digi touch on 11/09/2018 after installation it has problem that its wastage water as compare with pure water is 6 or 7 time i have register a complaint on your toll free no after installation as i seen the problem, your representative 13/09/2019 i raced a complaint no is hi 132588 complaint recived by deepak kumar sharma he is unable to solve the complaint he told my senior technicain will come than on 18/09/2018 mehboob alam came he check and find that one ro membrance has some manufacturing defect he replaced the ro membrane candle i told do not replace candle replace whole ro because its manufacturing defect in product he told sir you will not face same problem again if there is such problem he said i will replace the ro now gain again after 7or 8 day same problem and this time tab is also leakage than i register the complaint on 28/09/18 same problem is showing again waste water ration is 5 to 6 time and this time leakage also so kindly replace the product as its manufacturing defect or else i will go for consumer court since 1st day its showing problem again and again. So please replace this product
Enclosed:1. Bill copy
2. Job sheet replacement of candle

Regards,
Deepak singh negi
M:[protected]

—

On ishwariya godly service...

B. K. Deepak bhai — message truncated —