[Resolved] Havells India — Water heater bill

vinieg

from Hyderabad, Telangana

Address:	New Delhi, Delhi, 110026
Website:	havellsconnect.havells.comHavells

Purchased the geyser which was delivered at home without bill. Dealer promised to send the same via courier or whats app it but nothing happens,.. Now the dealer is not picking the phone.. Moreover, the customer care says that they can not do anything in this regards...

Its weird as the the dealer is the registered dealer of the company and still company can not ask the dealer to provide the bill of the purchased item.

Purchase was done on 26th dec 2016 from industrial components & systems dealer on rama road.

Was this information helpful?

No (0)

Yes (0)

Jun 3, 2017

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

Havells India Customer Care's response Dear Sir/Ma'am (vinieg),

We sincerely apologize for the inconvenience caused to you. Please share your mobile number/complaint number and your area pin code with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells

Verified Support

Apr 29, 2017

Havells India Customer Care's response Dear Sir/Ma'am (vinieg),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Havells

Verified Support

May 03, 2017

Havells India Customer Care's response Dear Sir/Ma'am (vinieg),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells