HCL — PF Disbursed but no Money recieved

I got a email from HCL on 26th june 2020 stating that my PF has been disbursed and it has been credited to my Bank account, but till now (6th july 2020) i have not recieved the money, i did not get a sms notification from the bank and i even checked my bank balance and it showed signs of no credit.I even went to my bank branch and enquired about it and they confirmed that no credit or transaction has been made from the company side.My Employee sap ID is 51751334.When i ask about the matter and email them, they ask for Annexure k, which they havent provided to me.