[Resolved]  HCL — Sony bluetooth neck band ear phone and JBL ear buds from Electrobeats thru gratbazaar.com

Address:Adambakkam, Chennai, Tamil Nadu, India
Website:gratbazaar.com

I have ordered a Sony bluetooth neck band ear phone and JBL ear buds from Electrobeats through gratbazaar.com for Rs.1599. I have a order confirmation email from gratbazaar and also the delivery notification email and SMS. But I have received a cheap normal earphone which is dirty, damaged and not working and the MRP is Rs.749. I couldn't contact the number given in the delivery slip as the phone number is not working. I want a replacement with the one i have ordered or the refund. The ekart /flipkart delivery person is not responding when I reported that the product delivered is not the one i have ordered for. His tone sounds as if he is aware of this issue already and this is a repeating one. Pls can you look into this and send me a replacement head sets with what i have ordered and paid for. Otherwise pls help with the refund of the money paid.
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Oct 9, 2021
Complaint marked as Resolved 
Addressed to wrong vendor
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    Adambakkam, Chennai, Tamil Nadu, India
    India
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