HCL Technologies — pf transferring

My name is jasmeet kaur sharma i have worked in hcl technologies and left the job in october 2009; i have not withdrawn my pf amount to to certain circumstance, now in the new company i have joined i want to transfer my old pf to it. I have send the requisite to the pf division but it got rejected thrice stating wrong pf details but i'm providing the same details mentioned on my salary slip. Kindly advice and help.
My pf no is hr/5572/119020