HCL Technologies — Unable to Download Relieving Letter & Experience Letter[protected]

Dear Team,

Thanks for your support.

I have relived from HCL organization on January 31st 2021 and all relieving process approvals done.
Nothing is pending, But when I clicked Relieving letter and Experience Letter in My Separation portal it is showing empty.

I have sent multiple mails to FNS TEAM([protected]@hcl.com) but no one is responding.

Already 23 days completed, I need to submit in my new organization no one is responding from HCL.

Kindly do needful ASAP.

My EMP CODE: 51545918

Thanks & Regards,
Yeswanth.