HDB Financial Services — harassment

Address:25/13 street no-17, vishwas nagar, Near swarn cinema, New Delhi, Delhi, 110032

Sir,
I am ashish sharma a customer of your bank who first time availed a loan facility from your bank in 2019, purchased a laptop by availing finance facility from the bank and was paying through my account but from last 2 months my family is suffering from a lot financial stress so the payment was delayed by my side for which i appologise but requested to the executive to pay it at my earliest. But the bank official are harrasing me and my family and so ill mannered and abusive peoples are hired by the bank that they are harrasing me and my family and also to abusing us by saying "defaulter h tumhara khanadan hamara paisa do nhi to jeena haram kardenge tumhara, paise dede jab paise nhi the to kyu aaye humse bheekh mangne and also calling my parents and my sister and abusing them also" this is the type of employees hired by the bank who have such type of persons calling and abusing like this to us. By availing the loan facility from bank we do not owe them the right to abuse and torture us. The girl who called upon and said so much was shweta and ishita from the phone no.[protected] named shweta this is the same girl calling n numbers of time from this no. To us from bank.
I do have a recording on which this girl has accepted for the misbehaviour. I request the bank from this platform to immediately expel this type of employees from bank
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    HDB Financial Services Phone
    +91 94 1502 2242
    HDB Financial Services Address
    HDB Financial Services 2nd Floor, Process House, Kamala Mills, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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