HDB Financial Services — Regarding two times emi payment of two wheeler loan account no 19450417

Respected sir.
I have a two wheeler loan account no 19450417 with hdb. I have a emi of Rs 3537 rs . Which has to be deduct on 2nd of the month. Recently On August 2022 payment is not deducted even sufficient balance Is present. But it shows bounced payment. And after going to nearest branch they say to pay charge of bounce emi with 3537 rs. And i paid 4244 rs. On 5 August 2022. After that payment a emi of rs. 3637 again deducted from the registered account on same day 5 August 2022.
Now I want you to refund my two times deducted emi
Please solve it as soon as possible