HDB Financial Services — Television

Address:

14-21

Hi my loan account number is 8496840, product is: haier led27, real price:12000, emi price:13, 344, advance paid: 4032, monthly emi: 1164, no. Of emis: 8, first emi start date:[protected]

I have paid all of the emis, cleared the 8 emis but all of a sudden i have started receiving the calls and messages saying that total emis are 14 but not 8. And asking me to make more payment.
So now you mean to say that the actual price is 13, 344 but you want me to make the payment for 15960? Which is way more than the emi price? I tried to reach customer care, no response at all. I have registered my complaint at consumer forum too. I need the immediate attention, otherwise, i'm gonna lodge a fraud complaint on my behalf. I'm totally fed up with this reckless behaviour of hdbfs.