[Resolved]  HDFC Bank — Credit Card

Address:

New Delhi, Delhi, 110012

I am using credit card of HDFC bank since 2010, in last year the total due amount was around 42000 i requested in bank to clarify it or to remove extra charges fro it. Finally one bank official told me that you have to pay only 26000 in 6 months when i asked for some written letter she told me that letter is ready but we can't mail or give it to you. I didn't pay any thing or i didn't get any call for 3 months. After 3 months some Mr Rajesh from vikaspuri delhi branch called me and asked for the payment he told me to pay 52000 i explaoned him the previous things then he told me that pay 52000 in three months or my civil will be worst. I agreed to pay he decided dates and amount of payment himself and started calling me after 7 days for payment of 30000. I asked him for some time then they started to call my father and the secretry of my father's college and in all this Mr. Wasim from same branch talked to me and my father in abusive way. I paid 25000 in that month and in next agin same situation . I have some questions for HDFC bank and if some one is responsible answer it
1. Is bank given me credit card before asking my parents or relatives if not than why bank calling them?
2. Is bank have rights to talk in abusive or improper way??
3. What action taken on such employees.

Hope for early responce

Vineet
[protected]
yadav.[protected]@yahoo.in