HDFC Bank — 885 Rs debited by Demat Account without notifying

Address:Wholesale Banking Operations, Kabra Cplx, Railway Station Rd, near Laxminarayan Mandir, New Mondha, Parbhani, Maharashtra 431401

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 17th May 2023 under the name of depository charges APR22

Initially, when we did not have a Demat account they forced us to create one without intimating to us that they are going to charge annual fees and I received a call earlier from the branch I also speak her deny this service. Now all of a sudden they have charged rs 885.00/-. This is very bad and disappointing. And I have never used the demat account till now. If I call the customer care they will not have answers. And they will not communicate that they are charging.

Today 24th May, the amount 562 rs only received as refund entries. This is not so good need full refund as they debited 885 rs without intimation like I need full reverse. I'm repeating again I didn't open account, the account open by Bank employee and when asked why you open she ignored and resulted in 885 rs charged.

Please do the needful as earliest.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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