[Resolved]  HDFC Bank — aadhar updation not successful thru netbanking and atm for hdfc bank acc

I tried many times to update my hdfc bank acc. With aadhar card no. Through netbanking and atm. At the end of transaction, got the message update aadhaar number - success. But the update remained unsuccessful. For other banks, i have successfully updated my aadhar number.

This issue i discussed with customer relationship officer, he told to update the address same as of in aadhar, then try. Then also, update is not successful.
They could have completely tracked and updated the reason if final phase not getting successful. This is making the requirement of going bank and paper work.
Was this information helpful?
No (0)
Yes (0)
Dec 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2017
HDFC Bank Customer Care's response
Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information