[Resolved]  HDFC Bank — abuse and harassment

Hi,

This is to divert your kind attention on the above mentioned subject. I have a business loan going in your bank. Due to severe business loss i am not able to pay the amount.

Your executive Leena called me on 19th of July 2018 from ([protected]) number and misbehaved. She is not doing for the first time and provoked me today to say something out of the box to her.

Then she started threatening me that i will raise a complaint against your misbehavior.

I don;t expect this from HDFC. I will lodge a case against this mentioning your bank name in police station and higher authority, the way you people harras. Not only this LEENA has sent me threatening personal text messages on my number.

Take some action against this chick or i will take an action. You people are threatening the customer, and stressing the customer, why so. Do you want that your customers kill themselves becasue of such nusance.

I need email id of concerned person to whom i can send those audios.
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Aug 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please write to us at [protected]@hdfcbank.com from your registered email id along with your loan account number for further investigation. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Jul 21, 2018
Updated by Ankit Creations
How cna you marka s resolved. Your executive abused me over the phone call, let me drop you a mail and send the same to higher authorities. i will attach the audios as well.
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