HDFC Bank — Account blocked for Re KYC

My account has been blocked. I have visited the HDFC bank (Pundlik nagar, Aurangabad) and they don't have proper information on how to do re-kyc and asked me to contact customer care. On calling the customer care, they asked me to visit the branch.
I have updated the required documents online now. Please unblock my account asap as there are few transactions i have to make from the account and my money trapped in it.
This is very frustrating... And would like to close my account with this type of service.