[Resolved] HDFC Bank — account close

Rinku Chaurasiya

from Bengaluru, Karnataka

Address:	Rewa, Madhya Pradesh, 486441
Website:	Hdfc bank

Sir mera account indore branch me saylari ke liye opne kiya gaya tha jishse main job prosses me hi main gav chala aaya our meri payment gav aane ke bad aai aane ke bad main near branch me account close ke liye gaya to mera account close karne se mana kar diye our bole jaha opening branch me jao jish se main indore chod diye tha our abhi tak mera account close nahi kiya gaya fir bhi main 6 month bad gaya to close fram to de diye our main filip kar ke submit kar diya our abhi tak mera account close nahi kiya gaya. Mera account no. [protected] ifsc code - hdfc0000404 mobile -[protected] aadhar card no.[protected] gmail id - [protected]@gmail.com mera prament address - gram mahat (Tedun) post baikunthpur dist rewa m. Ppin code -486441
Please sir mera account close kar diya jaya

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Sep 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to reconsider your decision to close the account and revert to us at [protected]@hdfcbank.com with the reason for the closure to enable us to assist you. In case you still wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://bit.ly/2Hqff0y Addressing your concern we wish to clarify that a Combined closure form is a common form which is required to fill in by an account holder in case he holds more than a single product with the Bank. By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For eg: ISA account/ Depository account / Credit card etc. You will need to tick the relevant boxes mentioned on the form. This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by the sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of an application for closure. In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account. We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure. We look forward to opportunities to serve you in the future.

-Manoj
HDFC Bank Customer Assistance