[Resolved]  HDFC Bank — account closing

From bank : i (Mr. Jitendra dudhediya, pba, nashik road branch) personally spoke with you and informed that your account loan ecs has been transferred to pnb account and dlink your loan instalment flag from the account hence you can close your account.

As discussed request you to please visit at any nearest branch or nashik road branch for complaint your account closure formalities with carry the original id /address proof /debit card /cheque book. As per your convenience time.

From my side:

I went to your branch "address: shop no 3, aditya apartments, tidke colony rd, mumbai naka, matoshree nagar, nashik, maharashtra 422002" on 19 sept. 2019 @ 1:00 pm, but they are not doing closing procedure. I tried call to you on provided numbers (Mr. Jitendra dudhediya (Pba) on official land line no - [protected] or branch manager (Sanchita kshatriya, nashik road branch) on official land line no - [protected])
But no one is picking call. [on both number i call more than 20 times from last 2 days]

I am very much frustrated regarding your services and your are just wasting my time, i need to close account as soon as possible if you are not able to guide me properly, please assign any other executive to complete closing procedure.

I am getting very very bad experience with hdfc bank nashik road branch not providing proper support to their customers.
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Oct 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your registered contact details, branch address with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

Amitha
HDFC Bank Customer Assistance
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