HDFC Bank — [Account Number[protected]] Regarding Home Improvement Loan issues and bad service of executive persons

Please find below details :

Account Number[protected]

SALE EXECUTIVE
JAYESH KAMLESHBHAI CHAUHAN
[protected]
SALES MANAGER
Patel Shaival Deepakkumar
[protected]
APPRAISER NAME
[protected] / 94 ( SATELLITE )

I have applied for a home improvement loan and not found any resolution yet by sales persons.
They also demand other documents which are not listed out in your hdfc loan portal.
I have already paid processing fees and after they demanded a document which is not listed in hdfc loan portal.
Before upload documents, sales person has already told me that you are eligible for loan approval with current sale deed documents and now they are not providing me proper status for loan.

I have not found proper service from HDFC sales person and request to provide proper status otherwise provide me refund of processing fees.

Process is also very much slow and not found proper communication from the sales team.

Please refer to the attachment.

Please do the needful.
Hope you are understand my frustration and resolve my query ASAP

NOTE : I have already email to many nodal officers but not found any call or reply and always found auto generated mail. Look like HIDFC does not have good managers and they are not interested in customer satisfaction. I have all the proofs and audio clips of conversations and If I will now going to share in social media and press.