HDFC Bank — ACH Mandate registration

I have taken loan from HDFC bank. Last week I received a text stating that I need to complete my Mandate registration. I have completed the registration and received confirmation over text but today again I received a text from HDFC stating

Dear Customer, Your ACH mandate form submitted towards repayment of your Loan No. Xxxxxxxx with HDFC Bank has been returned by STANDARD CHARTERED BANK due to " Drawers signature differs ".

How am I suppose to know whether my mandate registration was successful or not although I have a confirmation that it is successful but still I am receiving such text from HDFC.
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Even today I got the same message

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information