[Resolved] HDFC Bank — additional cash money charged by the hdfc agent.

Ankush Raina

from Bharatpur, Rajasthan

Address:

B-190, vaishali Marg, Vaishali Nagar, Jaipur, Rajasthan, 302021

Hi team, i did purchase the vivo v9 youth on emi on 08/08/2018 & the hdfc agent charged me 2000 rs in cash for the file processing & to process the request asap.
I did purchase it from anant electricals.
I am making the regular payment of my emi on my mobile phone.
Now after checking the details of my receipt there is no amount of 2000rs mentioned on it.
Kindly request to please check & return my hard earned money asap or else kindly tell me where i can lodge the complaint regarding the same.
Hope to hear soon on this complaint.

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May 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that the Consumer Durable Loan is disbursed as per the terms and conditions. Kindly elaborate your query regarding the additional amount charged and share the receipt copy at [protected]@hdfcbank.com, to enable us to check.

-Nadia
HDFC Bank Customer Assistance

Apr 23, 2019

Updated by Ankush Raina I already did elobrate my querey & i am not here to narrate an essay on this, tried to upload the image also but the requested size is too small (2MB), which become nearly impossible for me to upload.
I[censored] cant resolve it better dont cheat ur customers.
Keep the additional money charged as a TIP