[Resolved]  HDFC Bank — again and again mistake in credit card statement

Address:Faridabad, Haryana, 121005

There is some calculation mistake in my statement of aprox rs. 500. Or smthing please check.
The debits are not calculated properly it should be 4395.13 total amount that i need to pay but in statement you have mentioned that the total amount i need to pay is 5044.

How is this possible?

Please recalculate and send the right statement stop cheating customer this is 2nd time m complaining regarding the same issue.
This is the last time m complaining next time i'll surely highlight your statements.

Mr. Paragrao
Your team is not working properly train them.

Regards,
Ravi khatri
#[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
Sep 13, 2018
Updated by Ravikhatri0007
there is no response from HDFC bank till now it's been 2 days and i'm still waiting for resolution of my complaint i think i should escalate it to Mr. Puri
Sep 13, 2018
Updated by Ravikhatri0007
As i have seen i have opted for autodebit but then to rs. 649 wasn't auto debited from my account on 28th aug 2018. which i banks fault not mine. It will also effect my cibil score.
Complaint comments 

Comments

Hello Hdfc,
You have deducted 1416 Rs of 708 twice without any intimation, , may I know what
This is for AMB CHRG INCL GST FOR JUL2018, AMB CHRG INCL GST FOR Aug2018 .. if this is d case I have choose some other banks .

Kindly clarify on this.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32717
    Pending
    0
    Resolved
    18391
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information