[Resolved]  HDFC Bank — against two staffs of your organisation

Address:Cuttack, Odisha

Sir. I m working at DRT.Cuttack. sir due to some official problems my salary has been stopped and due to that I was faced a lot of hardships to deposit the EMI to my loan account but however from the month of August I am managing and depositing my EMI but I confess that my deposits are becames irregular but I am avoiding to became a defaulter... but sir for the last one year I am facing this problem.. but sir two of your staffs one Mr.Rashmi Panda.. Recovery Manager.. Cuttack he has harrased me and two times he has visited my office to enquire and threatned me to complain against me before my husband and to office for recovery... sir he has also sent me a legal notice for an only amount of 42000.. when I asked one of your pannelled Advocate N.K.Dash sir he told me that Sri.Rashmi Panda has sent me that legal notice of his own.. no such hard rules are there for a default of two months no notice will come. Now sir from Kolkata branch one lade names Koeli telephoning me 10 to 12 times a day and scolding me like like anything sir.. to my utter surprise how HDFC considered as No.1 bank in India has appointed such employees... sir for the last one week I am suffering from high fever and can not able to go outside... but this lady in what manner and with which authority she has mis behaved and scolded a customer like this sir.. I am tottally shattered today with the behavior of this lady... I think she is intentionally collided with Rashmi Panda she has talked like this...
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Aug 2, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken up the matter with the concerned team and will respond to you on your registered email id in 5 working days.

-Nadia
HDFC Bank Customer Assistance
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