[Resolved] HDFC Bank — amb charges deducted without informing/permission | |||
On 8th july 2019, hdfc bank has deducted amb charges without intimating twice for the month of june and may for non-maintainance of minimum balance Despite the strict guidelines, hdfc is taking my money without informing the reason. No one can tolerate such an attitude. They should have at least send me sms regarding non-maintenance of minimum balance. Rbi urges banks to inform their customers about the non-maintenance of minimum balance prior to levy penalty. Was this information helpful? | |||
Aug 9, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 09, 2019 HDFC Bank Customer Care's response Dear Customer, In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you. HDFC Bank Customer assistance. Zubin | |||
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