[Resolved] HDFC Bank — amount debited from my card but ticket not confirmed | |||||
Dear sir/mam, Yesterday[protected] i have booked travel ticket by using my hdfc credit card through tsrtc website. But two times amount debited but ticket not confirmed. Date of journey:[protected] Debited amount:366*2=732 Travel from mancherial to miyapur x roads Id:tgsrtc52478 Creditcard ending number:2673 Following below transactions snapshots attached So please check it and refund my money back. Please do the needfull Was this information helpful? | |||||
Dec 13, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 12, 2018 HDFC Bank Customer Care's response Dear Customer, While we have received authorization requests for the above-mentioned amount and the same was approved/declined, our records indicate that the transaction has not been processed to your card account as on date. We request you to revert to us in case, the charge is processed to your card account in the future for us to investigate. In absence of any charge being processed to your card account with in 20 days, the authorization amount blocking the credit limit will be restored automatically. -Manoj HDFC Bank Customer Assistance | |||||
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