[Resolved]  HDFC Bank — amount debited to another account without any confirmation.

Address:SHREENATHJI, Lalbahadur sastri nagar society, End of 9A Patel colony, Block No 57, Jamnagar, Gujarat, 361008

Dear sir/madam,

I want complaints against hdfc bank. Hdfc bank debited 6000/- rs. From my account to bharti cellular mobile number [protected] on dated 5th august 2019.

The thing is that i don't have any account in bhati cellular (Airtel) but still credited in own account. I inform to bank regarding this by mail and phone but they do not given proper respond.

Transaction show in favour of bharti cellular got this amount. And most important this transaction done without my knowledge.

Transaction date :- 05 aug 2019

Merchant / atm name
Transaction amount :- tbs billpay-bharati cellular ltd-[protected]

Disputed amount :- 6000/-

Bank also confirm that this amount is credited to bharti cellular timited. But how can do credited that i don't have any account inthis company.

You are requested to plz help me to get my amount back.

Thanks and best regards.
Nikunj kathiriya
[protected]
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Jul 13, 2020
Complaint marked as Resolved 
issue is resolved by Airtel.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Verified Support
Aug 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Jul 13, 2020
Updated by Nikunj Kathiriya
Thank u for help
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