HDFC Bank — Amount deducted from amount but amount didn't withdrawal

I was in Bihar on 06th March 2021, and from Sbi atm I withdrawal 9000/-, but amount didn't came out of atm and amount diducted from HDFC account.
I called Security guard, he told me that within 24 hrs amount will returned or have to complaint at HDFC. Which I complaint to HDFC on 07th March 2021 and I was told that within 07 working days, amount will be refunded. After 7 working days also amount didn't refunded. I called again HDFC BANK, and they registered my complaint with complaint no : MUMC[protected] dated 17th March 2021.
Now, I called again HDF BANKon 20th March 2021, SENIOR FLOOR SUPERVISOR Mr. Tusar told me that Sbi have reverted back by saying amount was withdrawal from atm on 19th March 2021. And he also told me that only floor supervisor have access to check no agent have that access. Then I asked him to share the feedback to sbi to me, he told not possible sir. You need to contact SBI for this. Tusar have no brains before saying to customer, what should I ask to SBI, how even they will give information to me. Don't know how HDFC bank hires customer support guyz.
I am attaching proof of photo taken on 06th march from ATM. And also security guard, who was present on that day.
I want my money back guarantee my account. Amount dispute : 9000/-