[Resolved]  HDFC Bank — amount deducted from the account but i have not received amount twice in atm withdrawal i. e. two times rs 5000 deducted.

Address:Nagpur, Maharashtra

I have done transaction for withdrawal of rs 5000 from central bank of india atm at besa. Amount was deducted from the account but i have not got. Second time again i did transaction but not got amount. So total rs. 10000 deducted from account. Kindly do the needful for this so that i will get my rs. 10000 back in my account.
Atm id besa:
Central bank of india: t 06a381412
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Apr 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Feb 22, 2018
Updated by Anjali Bhalerao
I have done transaction for withdrawal of Rs 5000 from Central bank of India ATM at Besa. Amount was deducted from the account but I have not got. Second time again I did transaction but not got amount. So total Rs. 10000 deducted from account.Kindly do the needful for this so that I will get my Rs. 10000 back in my account.
ATM Id Besa:
Central Bank of India: T 06A381412
Verified Support
Feb 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date and amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

-Manoj
HDFC Bank Customer Assistance
Verified Support
Feb 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concerns vide Chargeback ID: 1513250 and will get back to you within 7 working days.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have paid redbus with the amt of 2270 bt it didnt get refund however the amount is deducted from bank.
Date of transaction - 10th feb

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