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[Resolved]  HDFC Bank — amount deduction

I am having salary account and credit card of your esteemed bank. I have paid the credit card bill of rs 41929 and simultaneously my bank account also got deducted by the same amount even though i haven't linked my credit card with bank
It's second time that they have done.
I am not getting any help from branches as well.
Am very very disappointed with the service of such a esteemed bank of yours.
I am attaching the screenshot of bill payment of credit card and my salary account summary.
Customer i'd[protected]
Nikhilesh kumar
amount deduction
Complaint marked as Resolved Jun 4, 2019

Complaint Status

[May 02, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response May 03, 2019 Dear Customer,

We are in receipt of the payment of Rs.41, 929.00 on 21/04/2019 and this credit will reflect in your May 2019 statement/ For any clarifications, you may contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL

HDFC Bank Customer Assistance
Updated by Nikhilesh gagan May 04, 2019 Your bank has charged so many irrelevant charges which almost sum up up to 10-12k.
.infact your credit officer confirmed us that my amount has converted into EMI, which later on refused to adjust from the principal .
I would never recommend any one to associate with such bank and I'll make sure that if anyone has account, they will close the services with you soon.
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