Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  HDFC Bank — amount deduction

I am having salary account and credit card of your esteemed bank. I have paid the credit card bill of rs 41929 and simultaneously my bank account also got deducted by the same amount even though i haven't linked my credit card with bank
It's second time that they have done.
I am not getting any help from branches as well.
Am very very disappointed with the service of such a esteemed bank of yours.
I am attaching the screenshot of bill payment of credit card and my salary account summary.
Customer i'd[protected]
Nikhilesh kumar
[protected]
amount deduction
ADVERTISEMENT
Complaint marked as Resolved Jun 4, 2019

Complaint Status


[May 02, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response May 03, 2019 Dear Customer,

We are in receipt of the payment of Rs.41, 929.00 on 21/04/2019 and this credit will reflect in your May 2019 statement/ For any clarifications, you may contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2BXhurn.

-Nadia
HDFC Bank Customer Assistance
Updated by Nikhilesh gagan May 04, 2019 Your bank has charged so many irrelevant charges which almost sum up up to 10-12k.
.infact your credit officer confirmed us that my amount has converted into EMI, which later on refused to adjust from the principal .
I would never recommend any one to associate with such bank and I'll make sure that if anyone has account, they will close the services with you soon.
Complaint comments  Add a Comment     Updated: ShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    59%
    Complaints
    27477
    Pending
    0
    Resolved
    15374
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View Full Information
    ADVERTISEMENT