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[Resolved]  HDFC Bank — Amount is not credited back to my account

Hi, i have made a transaction to AMAZON and i cancelled it later. i got a message from HDFc that: Ur transaction on HDFC Bank DEBIT/ATM Card ending 9309 for Rs. 1799.00 has been credited/reversed by AMAZON on[protected]:21:44:31

But I have not received any amount in my account and also HDFC customer support on call are helping properly.

Its my humble request to please solve it as soon as posiible
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Complaint marked as Resolved Oct 19, 2020
its now been deposited after a call with customer care

Complaint Status


[Oct 19, 2020] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Oct 21, 2020
Dear Customer,

As per our records, the said amount has been refunded to your account. Please check your account statement online for further details.

-Nadia
HDFC bank Customer Assistance.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

i made a transaction fr 3000 in relaince and i have cancelled and they have credited back .bt i have not seen any reduction of 3000 in the next payment of my credit card bill.pls do help i am facing issue contacting them

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    Customer satisfaction rating
    62%
    Complaints
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    Resolved
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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