[Resolved] HDFC Bank — annual debit card fee

[Resolved] HDFC Bank — annual debit card fee

S Sadashiv B from Chennai, Tamil Nadu

Hello, I would like to make a complaint regarding the annual debit card fee on my account, i m not happy about this charge however i am getting charge everytime which i am not happy to pay and i am looking for a refund of rs 885 on my account. Without my permission you have update my debit card, when i know this i have called to customer care she said, this is annual chars free card and etc... I am receiving continuous call from you. Regarding to up date the debit card and credit card and also increase the credit limits why is doing. If this harassment not stop i will close the all my account and cancel the cards. My name is sadashiva +1 photos Was this information helpful? No (0) Yes (0)
Jan 5, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 05, 2019 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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