[Resolved] HDFC Bank — annual fee charges on hotlisted card

 
1 Review
India
 Charan Kawal on Mar 15, 2020
I have hotlist my dinners black credit card last month with an instruction not to reissue card again, got a call back from crm team and i confirmed that i don’t want to continue with diners black card, further which i have not received any new card from hdfc bank, but today i got an sms that rs 5900 is due on my card, upon check statement received over my email, i got to know this is annual fee + 18% gst charged for the card which was hotlisted over a month ago, to a surprise last 4 digits of the card is not of card i was holding.

Not sure under which category i should tag this complaint?
Complaint marked as Resolved 2020-04-17 01:27:04

Complaint Status


[Mar 15, 2020] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Mar 15, 2020
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    HDFC Bank - annual fee charges on hotlisted card