[Resolved]  HDFC Bank — applied for fastag on hdfc bank website but was cheated as a customer

Address:

411028

Hdfc is cheating its customers. I applied for fastag on 28-11-19 and they deducted rupees 1000 and there is no clear communication. The customer care no they provided[protected] never worked, i tried calling 50 times in different times and different days. I did not find any customer service e-mail id on their website. I have even called their phone banking but there is clarity of my complaint status till date.
I sincerely request consumers to stay away from using fastag service from hdfc bank or take prior precaution but just checking if the provided helpline number is working if they have any e-mail id which can be used if there is any payment related issue. I had a long-time association with hdfc and never expected this kind of horrible service from hdfc bank.
Please help me in getting my refund back