[Resolved] Hdfc Bank — aquaguard purifier

1 Review
Bangalore North, Karnataka, India
 sushma2018 on Nov 27, 2018
I bought aquacare insurance amc for 3 years for my aquaguard uv water purifier in july 2018 at bangalore from the field personnel of aquaguard and ion exacense pvt ltd, gave the cheque in the name of ion exacense pvt ltd for rs. 8575 on 17th july, which does not seem to be showing in the eureka forbs system, who had visited home, name: govindraju. K ; Under the amc they were supposed to provide service every 6 months under which they are obliged to replace the filter and do maintenance works for the said purifier. However nobody has turned up so far despite one full year elapsing from the contract date. Repeated calls to their 24 hrs help line [protected] has only elicited false promises of service within next 24hrs but in reality nothing has happened. Nobody has turned up to deliver the promised service. It seems like these are fraud people fooling several customers like me. Please let me know as to how to make them deliver on their promises and not cheat us like this.
Complaint marked as Resolved Nov 27, 2018
by mistake it captured the wroing company name, hence marked as resolved

Complaint Status

[Nov 28, 2018] HDFC Bank customer support has been notified about the posted complaint.
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    +91 22 6160 6161
    +91 22 2498 8484
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - aquaguard purifier