[Resolved]  HDFC Bank — bank account

Address:Bangalore, Karnataka, 560100

Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -10254 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 10254 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 10254 is huge amount to me. What is the solution?
What is the action will take against this bank.
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Nov 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand that our branch official Ms. Swathi R has contacted you and requested you to visit the branch for further assistance in this regard. You may visit the branch and our branch official will be glad to assist you.

-Manoj
HDFC Bank Customer Assistance
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