[Resolved]  HDFC Bank — customer mandate reference number

I have received a message saying that customer mandate reference number xxxxxxxx issued to lic housing finance with value of rs 65000/- and frequency is monthly today for processing.

I am not sure why this is raised? Because my monthly emi should be 52491/- which is accepted but not sure about 65000/- monthly...

Can someone check this and help me understanding???
Was this information helpful?
No (0)
Yes (0)
Mar 18, 2020
Complaint marked as Resolved 
spoke to LIC team and understood this is max limit they are trying to get it approved by HDFC ..
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32723
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information