[Resolved]  HDFC Bank — harassment and settlement issue from hdfc collection department

Address:A-21,rama park, mohan garden, new delhi, New Delhi, Delhi, 110059

I have paid all the money for my credit card settlement. But collection department person is not updating the payment. And because of them my car loan noc is pending. We visit the branch many times. But resolution provided by the bank. They are doing harassment and using wrong words to us. I do have all the recording. That person is doing all this intentionally, And phone number of that person. The number is ([protected] H khothari). My car loan number is 42463979. My credit card last four digits are 4050. I have all the receipt of payments. If needed i can share the recordings also. I request you to please help us. My number is[protected] email [protected]@gmail.com
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Jul 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
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