[Resolved]  HDFC Bank — hdfc bank - atm fraud transaction

Address:154/597, Pooth Khurd, HIIDC Indl Area, BAwana, Delhi, New Delhi, Delhi, 110039

My name is Sanjay Kumar, on 17th February 2020, at 8.11 PM atm fraud by someone and cash was withdrawn from my account. I report the police and bank, nobody take action in this case. So please help me.

A/c no.-[protected] (Hdfc bank, Barwala Branch, Delhi IFC - HDFC0000677)

Name-Sanjay Kumar
Contact-[protected]

Date of transaction-17th February, 2020
Time-20:11:20, 20:11:58. 20:12:39.690...

This is fraud transaction without my atm cash was withdrawn at CORP GURGAON SEC31. At that time i was driving and on the from office to home. I was informed and card has been blocked by your officials at that time.

I also complaints to customers care, Police station and HDFC Bank, but don't have proper reply by the bank, i want my money refund.
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Apr 20, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID: 11498530 and will revert to you within 7 working days. -Nadia

-Zubin
HDFC Bank Customer Assistance
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