HDFC Bank — hdfc bank money transfer from india to australia - from hdfc to ing australia

Address:560001

I made an outward remittance from hdfc bank to ing bank australia. The recipient has not received the money yet. I made on 19th march its now 31th march and its not received.

Attached is the transaction copy.

I have raise a complaint at hdfc bank. But no one responds. The compaint reference number is hbl[protected].

I raised the same complaint earlier, i can see some one from hdfc responded by nothing after that. I want this to be resolved asap
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HDFC Bank customer support has been notified about the posted complaint.
Apr 02, 2020
Updated by KISHORE MALLELA
No one has responded on it. It a serious issue. Can HDFC Bank handle it ASAP.
Verified Support
Apr 03, 2020
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance
Apr 04, 2020
Updated by KISHORE MALLELA
When can i get response to this. As it going to delay.
Apr 06, 2020
Updated by KISHORE MALLELA
Please respond ASAP.
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