[Resolved] Hdfc Bank — banker harassing me

 
2 Reviews
India
 Vijaykumarsuman on Apr 20, 2019
Dear cardholder,

Ref; your hdfc bank card no. 416317xxxxxx4164

Current balance rs.10101.04

Your continued failure/refusal to clear the outstanding amount on your above credit card has constrained us to consider legal action against you for the recovery of dues owed to us.

In the event that you fail to respond to this notice, appropriate legal action will be initiated against you for the recovery of the due amount. The amount outstanding as due and payable by you on the card account as of this day stands at rs.10101.04/-.

You may please take note of the fact that interest and other charges at contractual rates will continually accrue on your card account till the date of liquidation of the dues.

To avoid initiation of legal action for the recovery of outstanding dues and the ensuing consequences, please contact us within 15 days from the date of this letter with a payment of rs.10101.04

Please note that as already informed through card member agreement and further communication, your conduct of the card has been shared with other banks, institutions, credit information companies and statutory bodies. Please be informed that your account has also been assigned to our external associates for liaising with you for payment of dues. Please refer to the annexure enclosed herewith.

If you have already made a payment or settled as per the schedule of the settlement letter issued by the bank, please disregard this letter and accept our apologies for the inconvenience caused.


Officer – retail portfolio management
Complaint marked as Resolved May 25, 2019

Complaint Status


[Apr 20, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Apr 22, 2019
Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 40372303 for further assistance in this regard.

-Manoj
HDFC Bank Customer Assistance
Verified Support
HDFC Bank Customer Care's response, Apr 24, 2019
Dear Customer,

We request you to contact our Debt Management officers at[protected] / 40372303 with regard to your credit card outstanding or for any further clarifications.

-Zubin
HDFC Bank Customer Assistance
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Why haven’t you paid your bill? And if you haven’t, what do you expect from HDFC?

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    Hdfc Bank - banker harassing me