[Resolved]  HDFC Bank — Bike loan ECS issue

Address:

Hdfc bank t.nagar

Hello Myself George bowl from Chennai availed a bike loan from hdfc bank of amount 80k plus we have given for ecs mandate from my name from state Bank of India but I am physically disabled person I can't make signature only thumb impression I'm central government staff and I also given proof that I can't make signature because of this my emi bounce occurred and we are not informed about this issue from the bank side representatives they said me to pay through netbanking and gray I was making the payment for 22 months now my loan finished this month but now they are telling me to pay 6500rs as charges for emi bounce but I didn't make single late payment before every due date I made payment through netbanking to my loan account but they charged me amount which is not good iam a physically disabled person because of my sickness my cheque got problem and for this they are punishing a person with 6500rs very bad I want the bank to look into this please