[Resolved]  HDFC Bank — blacklisting of fastag

My fast tag[protected] has balance and showing active in hdfc fast tag portal but at toll plaza after scanning it is showing blacklisted. I called nhai also they also confirmed that my fast tag is blacklisted. I am trying to contact hdfc customer care ([protected]) and raised a service request (Sr[protected] also but no one is there to receive the call or respond for the ticket.
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Mar 7, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Care
Complaint comments 

Comments

Fastag for my vehicle MH-46-BA-7144 NOT RECEIVED
PL REVERT MY FASTAG MONEY FEE 500/- TO MY ACCOUNT
There happened to be negative amount in my HDFC account three times and for this, the bank deducted 590 INR three times for each time the amount went negative.

Is it some kind of rule or it's just something illegal happening?

Kindly respond and help if the amount can be refunded.
Hi,
I got msg from irctc
Ur transaction on HDFC Bank DEBIT/ATM Card ending 7731 for Rs. 2055.00 has been credited/reversed by INDIANRA3472086 on[protected]:12:59:16

Still amount not credited in account. Please help.

[protected]
Hi

My fast tag is block listed I pay for 700 rs recharge i try helpline also not reachable .
Dear sir
I am a credit card holder card ending 2755.Membership amount has been debited from my card without my consent. I am not interested in this.So deactivate my membership and refund the amount.
Thank you.
Regards
Arjun Chand Thakuri
Card ending No2755.

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