[Resolved] HDFC Bank — bounce charges

Komal Virnak

from Mumbai, Maharashtra

Address:

B 503 Gold finger Avenir, Shankar Kalat Nagar, Wakad, Pune, Maharashtra, 411057

I had a car loan from hdfc bank which is closed last year sept 2018. My first cheque did not go through due to an issue with the bank. Hdfc bank did not intinate me even of the cheque did not go through. I had to follow up with them asking why the cheque was not collected after a run around i had visited the branch at bundle garden pune n paid of my emi and i was given a confirmation that there will be no bounce charges. After 4 years hdfc calls me and asking to pay 600rs. Where a commitment was given there will be no charges. I am threatened i will not be given my noc. Seriously for 600rs. What a bank!!! I am not paying a single penny...
My car number-mh12 mb 8211.

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Jan 10, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance